FreshBooks brings some serious pizzazz and excitement to accounting, while Xero takes a more polished, business-like approach. Xero doesn’t offer the opportunity to call a representative directly for assistance. You can reach support by raising a case (similar to filing an IT ticket) on the Xero website. Number of users aside, Xero is a better fit for small businesses with multiple employees, whereas FreshBooks is more ideal for freelancers and independent contractors. Integrates with more than 100 third-party apps; limited choices for direct payroll and point-of-sale integrations. Intuitive, customizable invoicing capabilities compete with those of more robust accounting solutions.
Customer Support: FreshBooks vs. Xero
Once your bookkeeper receives all the necessary documentation, they’ll typically complete your cleanup within 30 days. In some cases, your cleanup may take longer depending on timeliness of documentation and the complexity of your books. If you invoke the guarantee, QuickBooks will conduct a full n evaluation of the Live Bookkeeper’s work. Evaluate functions and features for different kinds of businesses. With QuickBooks, you’ll get expert help from real people through phone and live chat six days a week.
Xero and QuickBooks Online are both powerful accounting software solutions for small businesses. However, when you compare features, QuickBooks Online inches ahead for its stronger feature set, ease of sharing with accountants and customer support. The basic features for small businesses centralize accounting operations in one place. Users can see their invoices and manage their contacts and accounting online. Additionally, they can connect their bank and financials to the cloud to collaborate in real time, no matter where workers, accountants, managers and bookkeepers are.
- As a client, receiving a FreshBooks invoice with line items for subscription-based products or services, it’s easy to pay.
- Xero is an accounting software best suited to small businesses looking for high-level accounting systems.
- Integrates with more than 750 apps and offers live, in-house bookkeeping add-on.
- Can support larger small businesses with dozens of employees; highest-tier plan includes 25 users.
When you compare them head-to-head though, Xero pulls through as the more scalable, easy-to-use solution for small businesses looking to grow their operations. It includes stronger accounting features across all its plans, as well as unlimited users, inventory management and access to over 1,000 third-party integrations. With the ability to send unlimited, customizable invoices, payment reminders and proposals to clients, FreshBooks is the optimal solution for freelancers or solo entrepreneurs. It also lets you track time and billable hours so clients can see exactly what you’re charging for. We prefer Xero if you’re a larger business looking for more potent features, such as bank account reconciliation and Gusto payroll software.
Payroll
However, FreshBooks seems to have more in-depth client features, as it lets you store their contact info, communications and any internal notes you might have about them. You can enjoy project conversations, file sharing and project due dates, but these features are most helpful for individual or small-team projects. Choosing the right accounting software can ensure your small business manages its finances well. If you’re searching for the best accounting software, you might be on the fence between FreshBooks and Xero. Both made our list of top QuickBooks alternatives, meaning they’re functional, powerful and easy to use. To know which might be right for your needs, check out our FreshBooks vs. Xero comparison.
Whether you want to accept online credit card payments, set up bank transfers, or get paid through FreshBooks Payments, you can easily set up the method you prefer. You can also set up different payment methods for different clients, depending on what suits them best. Many FreshBooks customers have service-based businesses that have them constantly on the go. And FreshBooks is a unique accounting software program in that it allows you to bring your activity based budgeting software along with you while serving billable clients. With FreshBooks, you get simplified and automated accounting, invoicing, project management, and more. Plus, with industry-leading customer support, you’ll never struggle alone.
Switching Made Easy
With Easy Switch, our specialists will handle the heavy lifting, moving all your important info (like expenses, invoices, and client details) from Xero to FreshBooks. Promotional offers for both monthly and yearly plans are for a limited period. No free trial period is included when availing this promotional discount. FreshBooks reserves the right to change this offer at any time.
Xero and QuickBooks Online alternatives
If you want something straightforward and complete with everything a beginner in bookkeeping and accounting needs, Freshbooks is the perfect accounting software for you. The software has a simple interface and no complicated features that will make first-time users have a difficult time. Yet, despite the simplicity, it still has all the features you need to start and keep your business’s bookkeeping and accounting running. Has robust reporting tools and report customization options, invoicing for an unlimited amount of clients, inventory tracking in higher tier plans, plus a capable mobile app. Has robust reporting tools and report customization options, basic inventory tracking in all plans and a capable mobile app; Early plan limits the number of invoices and bills.